Per-Rental Contract (Generic)
Important - acceptance before booking:
By clicking Request to book (or completing an Instant Book), you confirm that you have read and agree to this Per-Rental Contract. This contract is between the Lender and the Borrower. DIY Toolshare provides the platform only and is not a party to this contract.
Last updated: 14 January 2026
Applies to: bookings made through DIY Toolshare
DIY Toolshare – Per-Rental Contract
This contract is between the Lender (tool owner) and the Borrower for the Tool(s) identified in the Booking. DIY Toolshare provides the Platform only and is not a party to this Contract.
A. Parties, formation and payments
A1. Formation
A Borrower’s request is an offer; acceptance by the Lender (or instant-book confirmation) creates a binding contract for the Rental Period.
A2. Payments
The parties appoint DIY Toolshare (and/or its payments provider, e.g., Stripe) as limited agent to collect amounts due under this Contract. All payments must be processed through the Platform; no off-platform or cash payments.
A3. Platform fee
The Lender authorises deduction of the Platform fee (20% commission, minimum £0.50, plus VAT (Value Added Tax) where applicable) from payouts.
B. Price, deposits and adjustments
B1. Price
The Borrower agrees to pay the Rental Price and any delivery/late fees shown at checkout.
B2. Deposits
Deposits (if taken) may be pre-authorised and used to settle amounts due for late return, loss or damage in line with this Contract and Platform processes.
B3. Adjustments / chargebacks
If a payment is reversed, the Platform may pause payouts and recover sums owed from deposits or future earnings.
C. Handover, inspection and evidence
C1. Evidence
At collection/return the parties should exchange photos/video of condition via the Booking chat.
C2. Safety
Borrower must inspect for obvious defects and must not use a Tool that appears unsafe.
D. Permitted use and restrictions
D1. DIY-only
DIY-only, personal use unless expressly permitted in the Listing; no trade/professional use.
D2. No sub-lending
No sub-lending or third-party use. The original Borrower remains fully liable if this is breached.
D3. High-risk work
No gas work, fixed electrical installations, structural load-bearing changes, asbestos or other regulated activities unless suitably qualified and expressly permitted.
E. Care, transport, storage and security
E1. Care and storage
Borrower is responsible for careful use, safe transport (including tie-downs), and secure storage (e.g., locked building or vehicle boot out of sight). Avoid wet conditions for corded Tools.
E2. Batteries/chargers
Use only compatible equipment; stop use if overheating, smoke, sparks or unusual smells occur.
F. Rental period, late return and extensions
F1. Rental period
The Rental Period is from the booked start time until return confirmation.
F2. Late return
Unless the parties agree an extension in the Platform, the Borrower agrees to pay the Listing’s late fee or, if none, up to 1× the daily hire price per day (capped at 7 days) plus any reasonable recovery costs.
F3. Extensions
Extensions must be made in-app and approved by the Lender before the original end time.
G. Loss, damage and theft
G1. Reporting
Borrower must report damage/loss/theft immediately (and within 24 hours) via Booking chat.
G2. Theft
The Borrower must file a police report promptly and provide a crime reference number and evidence of reasonable security.
G3. Valuation
Lender provides proof of ownership/value (receipt/invoice or reasonable evidence).
H. Cancellations and refunds
H1. Cancellation rules
Cancellation rules are shown at checkout and/or in the Listing and form part of this Contract.
H2. No-show
If the Borrower fails to collect, the Lender may keep the first day’s hire and reasonable costs unless the Listing states otherwise.
I. Protection (if offered) — summary
I1. Protection summary
If the Booking shows platform-funded Protection, it applies to the Tool only, up to the stated limit (default £500), subject to exclusions (e.g., wear/tear, misuse, unsecured theft). It is not liability insurance and does not cover injury or third-party property damage.
I2. Claims
Claims require timely reporting, evidence at handover/return, co-operation, and, for theft, a police crime reference number.
J. Liability and indemnities
J1. Responsibility
Each party remains responsible for its own acts/omissions. Borrower uses Tools at their own risk, subject to any non-excludable legal rights.
J2. Indemnity
Borrower will indemnify Lender for third-party claims and reasonable losses arising from Borrower’s possession/use, except to the extent liability cannot legally be excluded.
K. Governing law
K1. Law
England and Wales law applies; courts of England and Wales, subject to mandatory consumer protections.
See also: